1. Introduction

Firme H2E is committed to protecting the privacy of users of its website. This privacy policy describes how we collect, use, disclose and protect your personal information in accordance with Quebec’s Law 25 on the protection of personal information in the private sector and applicable Canadian laws.

2. Information Collected

We collect the following information: name, email address, phone number (through our contact or consultation forms); documents or information you voluntarily provide to us; anonymized browsing data (IP address, browser type, pages visited) for statistical purposes. We only collect information necessary for identified purposes and with your consent.

3. Use of Information

Your personal information is used to: respond to your information or consultation requests; follow up on your file as part of a mandate; send you professional communications with your consent; improve our services and the user experience of our website. We do not sell or rent your personal information to third parties.

4. Retention and Security

Your information is retained only for as long as necessary for the purposes for which it was collected, or as required by applicable law. We implement appropriate technical and organizational security measures to protect your information against unauthorized access, loss or destruction. All data is hosted on secure servers located in Canada.

5. Your Rights

In accordance with the law, you have the right to: access your personal information; request correction of inaccurate information; request deletion of your information; withdraw your consent at any time; file a complaint with the Commission d’accès à l’information du Québec. To exercise these rights, contact our privacy officer at: expertise@firmeh2e.com.

6. Modifications

We reserve the right to modify this privacy policy at any time. Changes will take effect upon publication on this website. We encourage you to review this page regularly. Last updated: July 2025.